Refund policy

DeerBrain is so sure that any open-minded hunter is going to love the DeerBrain SD card reader, we want to remove any hesitation you might have about ordering today.  We challenge you to try the DeerBrain SD card reader for the entire 2021 AND 2022 Deer Season if you don't love the product, so much that you would refer it to a friend, simply mail the product back and we will refund the purchase price of the DeerBrain SD card Reader.

Yes this is a crazy bold statement.  The only way we can make this bold of a challenge is because we have personally owned dozens of SD card readers and had them fail in as little as 2 weeks.   Our product passes the highest quality standards on the market Apple's Made for iPhone certification.    The app developers and designers are avid hunters running 12+ trail cameras each bringing new and innovative products and strategies to the app world.

To start a return, you can contact us at GetInside@DeerBrain.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at GetInside@DeerBrain.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.